Terms and Conditions Welcome to Sterling Property Systems Ltd. By accessing or using our property management software and related services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. 1. Acceptance of Terms By using Sterling Property Systems Ltd's software and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these terms, please do not use our services. 2. Services Provided Sterling Property Systems Ltd offers property portfolio management software including tenant and lease administration, maintenance scheduling, rent collection automation, reporting and analytics, cloud-based access, and mobile application integration. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. 3. User Responsibilities Users are responsible for maintaining the confidentiality of their login information and account details. You agree to use our services in accordance with all applicable laws and regulations. Unauthorized use of our software, including but not limited to unauthorized access, copying, reproduction, or distribution, is strictly prohibited. 4. Intellectual Property All software, technology, content, and materials provided by Sterling Property Systems Ltd are the exclusive property of the company and are protected by United Kingdom and international intellectual property laws. Users are granted a non-exclusive, non-transferable license to use the software for personal or business property management purposes only. 5. Data and Privacy While Sterling Property Systems Ltd takes reasonable measures to protect your data, you acknowledge that no data storage or transmission method is completely secure. We are not liable for any loss or unauthorized access to your data. Users are responsible for maintaining appropriate backups of their data. 6. Liability Limitations Sterling Property Systems Ltd provides its software and services "as is" without warranties of any kind, either express or implied. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services. This includes, but is not limited to, loss of profits, data, or business interruption. 7. Payment and Fees Where applicable, fees for our software and services will be outlined in a separate agreement or subscription plan. All payments are non-refundable unless otherwise specified. Sterling Property Systems Ltd reserves the right to change pricing and payment terms upon reasonable notice. 8. Termination We reserve the right to terminate or suspend your access to our services at our sole discretion, without prior notice, if you violate these Terms and Conditions or engage in conduct that we consider detrimental to our business or users. 9. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms or services provided shall be subject to the exclusive jurisdiction of the courts located in Bristol. 10. Contact Information For any inquiries regarding these Terms and Conditions or our services, please direct correspondence to: Sterling Property Systems Ltd 42 King’s Road Suite 3B Bristol, South West England BS8 4ED United Kingdom By continuing to use Sterling Property Systems Ltd’s services, you confirm that you accept these Terms and Conditions in full. We recommend reviewing this document periodically as we may update it from time to time.